It’s time to move past voice mail and instead focus on pleasing your callers. Nothing says “go to a competitor” quite like automatic voice mail, or worse…ring no answers.
When a customer calls, they are met with a voice prompt asking if they need:
To make an appointment – press 1
Hours or directions – press 2
Speak to a specific person – press 3
If they select “make an appointment” they immediately receive a text with a link to your online reservation system.
Your phones don’t even have to ring. Select “Silent Mode” and all calls will be handled automatically and personal messages sent to voice mail.